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SMAX310 – SMAX 2021.x Essentials for Tenant Administrators
This course covers how a tenant administrator will use Service Management Automation X (SMAX) to perform a variety of management tasks that range from data management, and people management, to designing the applications and its workflows. SMAX is a new suite designed to simplify the way businesses manage their IT services and assets. It uses the Information Technology Infrastructure Library (ITIL)-compliant IT processes with embedded machine learning and contextual analytics.
You are a tenant administrator who wants to perform all administrative tasks in service management for setting up a new process-based book order application from creating custom record types with forms, fields, business rules, processes, notifications, and workflows to defining custom actions and predefined lists. You also want to design and administer the look and feel of the service portal and are interested in customizing the default application settings, settings for a smart ticket, and search with an automatic routing solution. You also want to manage access to different parts of the application, and locations, and provide different groupings of a record for classification. You want to manage configuration data across tenants and view sample data. From creating, importing, managing, designing, administering, customizing, and analyzing these administrative operations, you will learn how SMAX helps in this and future situations. You have not used SMAX before.
This course is applicable for SMAX 2021.02, 2021.05, and 2021.11 versions. The slides and student guides are of the 2019.05 version but are still compatible with the 2021 lab, and the lab guide is for the 2021.11 version of SMAX.
6. 9. 2024
SAFe for Government
Tento kurz poskytuje základné princípy a postupy Lean-Agile pre budovanie schopností založených na technológiách vo vládnom kontexte. Účasť na kurze vás pripraví na zloženie skúšky SAFe® 5 Government Practitioner.
Cena kurzu zahrnuje:
- Dvojdňové školenie SAFe for Government žive online vedené skúseným lektorom certifikovaným spoločnosťou Scaled Agile, Inc., poskytovateľom SAFe®
- Prípravu na zloženie certifikačnej skúšky SAFe® 5 Government Practitioner (SGP) (SAFe® 5 Government Practitioner Exam)
- Modernú online školiacu platformu
- Materiály licencované spoločnosťou Scaled Agile, Inc. (PDF)
- Jednoročné členstvo v komunitnej platforme SAFe s prístupom k webinárom, materiálom, prezentáciám s pokynmi a predbežným upozornením na pripravované produkty SAFe
- Jeden pokus na certifikačnú skúšku
- Certifikát o absolvovaní kurzu
- Certifikácia SAFe® 5 Government Practitioner po zložení skúšky
20. 5. 2022