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Emotional Intelligence in Action- Understanding and managing workplace Emotions

Kód kurzu: NP73939

Táto časť nie je lokalizovaná

This course focuses on developing emotional intelligence (EI) to improve workplace performance, resilience, empathy, and social influence. It explains the four EI pillars—self-awareness, self-management, social awareness, and relationship management—while offering practical exercises such as emotional mapping, trigger tracking, empathy puzzles, and resilience-building techniques. Learners gain tools to manage stress, strengthen communication, build trust, and navigate workplace dynamics effectively. The program emphasizes how EI enhances leadership, teamwork, innovation, and professional growth more effectively than IQ alone.
75 EUR

92 EUR s DPH

Výber termínov
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+420 731 175 867 edu@edutrainings.cz

Odborní
certifikovaní lektori

Mezinárodne
uznávané certifikácie

Široká ponuka technických
a soft skills kurzov

Zobraziť soft skills kurzy

Skvelý zákaznicky
servis

Prispôsobenie kurzov
presne na mieru

Termíny kurzov

Počiatočný dátum: Na vyžiadanie

Garantovaný

Forma: Self-Paced

Dĺžka kurzu: 12 hodín

Jazyk: en

Cena bez DPH: 285 EUR

Registrovať

Počiatočný dátum: Na vyžiadanie

Garantovaný

Forma: Self-Paced

Dĺžka kurzu: 12 hodín

Jazyk: en

Cena bez DPH: 75 EUR

Registrovať

Počiatočný
dátum		 Miesto
konania		 Forma Dĺžka
kurzu		 Jazyk Cena bez DPH
G Na vyžiadanie Self-Paced 12 hodín en 285 EUR Registrovať
G Na vyžiadanie Self-Paced 12 hodín en 75 EUR Registrovať
G Garantovaný kurz

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Popis kurzu

Táto časť nie je lokalizovaná

Learn how to recognize, understand, and manage your emotions through self-assessments, mood tracking, and emotional mapping exercises.

Discover practical techniques such as breathing exercises, mental reframing, anchoring, and stress-reset rituals to stay calm and focused during pressure, conflict, or challenging workplace situations.

Gain tools to better understand others’ emotions, improve active listening, read verbal and non-verbal cues, and build meaningful professional relationships in both in-person and virtual environments.

Understand how emotional intelligence improves teamwork, trust, motivation, conflict resolution, and leadership effectiveness, enabling you to create stronger and more productive workplace relationships.

Learn engagement strategies, rapport-building techniques, feedback delivery methods, and social calibration skills that help you communicate confidently, influence others positively, and create lasting professional impact.

Štruktúra kurzu

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Module 1: The Power of EI in the Workplace

  • 1. What is EI? Why Emotional Intelligence Matters for Professional Growth 
  • 2. EI vs IQ – Why Emotional Intelligence Fuels Rocket Teams (Not Just Brainiacs) 
  • 3. Your Emotional Blueprint: Quick Self-Assessment to Understand Your Starting Point 

Module 2: Emotional Awareness – Unlocking the Hidden Signals

  • 1. Emotional Detectives 
  • 2. The Mood Meter 
  • 3. Emotional Mapping Exercise 
  • 4. Snap Judgment Breaker 

Module 3: Emotional Resilience – Mastering Your Inner Calm

  • 1. Emotional “Reset Button” 
  • 2. The Mental Jenga 
  • 3. Anchoring Techniques 
  • 4. Emotional Stretching 

Module 4: Empathy Unplugged – Connect and Influence with Real-World Empathy

  • 1. Empathy in the Digital Age 
  • 2. Empathy Puzzles 
  • 3. Empathy Hacking 
  • 4. Empathy Speed Dating 

Module 5: Magnetic Social Skills – Influence, Engage, and Build Connections

  • 1. Engagement Triggers 
  • 2. Virtual Rapport Hacks 
  • 3. Rapid Trust Building 
  • 4. Feedback Alchemy 
  • 5. Social Calibration 

Predpokladané znalosti

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  • Learners should be familiar with common workplace interactions such as meetings, teamwork, feedback discussions, and professional communication. 
  • Participants should be open to examining their emotions, behaviors, and reactions honestly. This mindset is essential for improving self-awareness and developing stronger emotional intelligence skills. 
  • Many activities involve empathy-building, active listening, trust-building, and feedback techniques. Learners should be willing to practice these soft skills in real-life situations, role-plays, or group interactions. 

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pruduktová podpora

+420 731 175 867

edu@edutrainings.cz