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AI+ Microsoft 365 Copilot Retail Specialty™

Kód kurzu: NPAP0930

Táto časť nie je lokalizovaná

Master AI-Powered Retail Excellence with Microsoft 365 Copilot

The AI+ Microsoft 365 Copilot Retail Specialty certification prepares you to apply AI and Copilot across merchandising, marketing, sales, inventory, customer engagement, and store operations. You will learn to improve productivity, support data-driven decisions, personalize customer experiences, and streamline retail workflows. The certification covers retail data integration, prompt engineering, predictive insights, intelligent workflows, Copilot Studio agents, optimization, and responsible AI. You will also gain practical experience using Copilot in Word, Excel, PowerPoint, Teams, and Outlook.

75 EUR

92 EUR s DPH

Výber termínov
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+420 731 175 867 edu@edutrainings.cz

Odborní
certifikovaní lektori

Mezinárodne
uznávané certifikácie

Široká ponuka technických
a soft skills kurzov

Zobraziť soft skills kurzy

Skvelý zákaznicky
servis

Prispôsobenie kurzov
presne na mieru

Termíny kurzov

Počiatočný dátum: Na vyžiadanie

Garantovaný

Forma: Self-Paced

Dĺžka kurzu: 8 hodín

Jazyk: en

Cena bez DPH: 285 EUR

Registrovať

Počiatočný dátum: Na vyžiadanie

Garantovaný

Forma: Self-Paced

Dĺžka kurzu: 8 hodín

Jazyk: en

Cena bez DPH: 75 EUR

Registrovať

Počiatočný
dátum		 Miesto
konania		 Forma Dĺžka
kurzu		 Jazyk Cena bez DPH
G Na vyžiadanie Self-Paced 8 hodín en 285 EUR Registrovať
G Na vyžiadanie Self-Paced 8 hodín en 75 EUR Registrovať
G Garantovaný kurz

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Popis kurzu

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AI and Copilot Foundations for Retail

Understand AI’s role in retail, Microsoft 365 Copilot capabilities, Microsoft Graph integration, data security, and responsible AI practices.

Advanced Retail Analytics and Reporting

Apply Copilot to predict stock shortages, analyze performance, and create cross-store reports for better operational decisions.

Copilot Optimization and Integration

Refine prompts for customer engagement, connect supply chain tools, and improve the effectiveness of Copilot-supported workflows.

End-to-End Retail Transformation Project

Apply course concepts through a structured capstone project, practical steps, key outcomes, and optional open-ended retail scenarios.

Everyday Copilot Skills for Retail Teams

Use Copilot to create store layouts, design seasonal campaigns, strengthen sales strategies, and support daily retail workflows.

AI Agents for Store Operations

Build Copilot Studio agents that answer in-store questions and automate store location and product availability queries.

Responsible AI, Safety, and Trust

Apply data protection, compliance, bias controls, hallucination checks, human oversight, and responsible AI operating practices.

Štruktúra kurzu

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Module 1: Foundations of AI & Microsoft 365 Copilot in Retail

  • 1.1 The Rise of AI in Retail
  • 1.2 Meet Microsoft 365 Copilot for Retail
  • 1.3 Copilot & Microsoft Graph: Retail Data Integration
  • 1.4 Data Security & Responsible Use in Retail AI
  • 1.5 Case Study: Fictional “Style Mart”

Module 2: Core Copilot Skills for Retail

  • 2.1 Introduction to Microsoft 365 Copilot
  • 2.2 Creating Store Layout Plans
  • 2.3 Designing Seasonal Campaigns
  • 2.4 AI-Driven Sales Boost Strategies
  • 2.5 Case Study: Fictional “Urban Style”

Module 3: Advanced Copilot Applications in Retail

  • 3.1 Predicting Stock Shortages
  • 3.2 Creating Cross-Store Reports
  • 3.3 Case Study: Fictional “Fresh Find”

Module 4: Copilot Studio Agent for Retail

  • 4.1 Introduction to Copilot Studio for Retail
  • 4.2 Building In-Store Query Assistants
  • 4.3 Automating Store Location & Availability Queries

Module 5: Optimizing Copilot in Retail

  • 5.1 Prompt Refinement for Engagement Scripts
  • 5.2 Supply Chain Tool Integration
  • 5.3 Case Study: Fictional “Quick Mart”

Module 6: Responsible AI with Copilot — Policy, Safety & Trust

  • 6.1 Principles in Practice
  • 6.2 Data Protection & Compliance
  • 6.3 Bias, Hallucination & Human Oversight
  • 6.4 Operationalizing Responsible AI

Module 7: Capstone Project — End-to-End Retail with Copilot

  • 7.1 Project Overview and Objectives
  • 7.2 Step-by-Step Guide
  • 7.3 Key Takeaways and Outcomes
  • 7.4 Conclusion
  • 7.5 Open-Ended Projects (Optional)

Predpokladané znalosti

Táto časť nie je lokalizovaná

  • Familiarity with Microsoft 365 applications 
  • Basic understanding of retail workflows 
  • Ability to interpret sales, inventory, and performance reports 
  • Ability to communicate tasks using goals, context, and constraints 
  • Ability to review AI-generated outputs for accuracy, privacy, fairness, and compliance 

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pruduktová podpora

+420 731 175 867

edu@edutrainings.cz