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The Listening Advantage- Strengthening understanding and Trust

Kód kurzu: NP73929

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This course, The Listening Advantage, is a comprehensive guide to mastering active and empathetic listening for stronger communication, leadership, and trust-building. It explores the science of listening, emotional intelligence, cultural awareness, non-verbal cues, and practical frameworks like paraphrasing, strategic questioning, and the 3Rs—Receive, Reflect, Respond. Through exercises, role-plays, and real-world applications, the course teaches individuals and teams how to overcome distractions, improve collaboration, foster psychological safety, and create a listening-driven culture that enhances engagement, innovation, feedback, and decision-making.
75 EUR

92 EUR s DPH

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+420 731 175 867 edu@edutrainings.cz

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Termíny kurzov

Počiatočný dátum: Na vyžiadanie

Garantovaný

Forma: Self-Paced

Dĺžka kurzu: 12 hodín

Jazyk: en

Cena bez DPH: 285 EUR

Registrovať

Počiatočný dátum: Na vyžiadanie

Garantovaný

Forma: Self-Paced

Dĺžka kurzu: 12 hodín

Jazyk: en

Cena bez DPH: 75 EUR

Registrovať

Počiatočný
dátum		 Miesto
konania		 Forma Dĺžka
kurzu		 Jazyk Cena bez DPH
G Na vyžiadanie Self-Paced 12 hodín en 285 EUR Registrovať
G Na vyžiadanie Self-Paced 12 hodín en 75 EUR Registrovať
G Garantovaný kurz

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Kontakt

Popis kurzu

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Learn how to move beyond passive hearing by using proven techniques such as paraphrasing, reflecting, strategic questioning, and the 3Rs of listening—Receive, Reflect, and Respond—to improve understanding and communication effectiveness.

The course teaches how to listen to what is said and what remains unspoken to build stronger personal and professional relationships.

Discover how internal biases, emotions, multitasking, digital distractions, and cultural differences affect listening.

Gain the skills needed to foster trust within teams by validating perspectives, encouraging open dialogue, and creating safe spaces where people feel heard, respected, and valued.

Learn how leaders use listening to improve decision-making, manage feedback, resolve conflicts, strengthen virtual communication, and create a high-performing listening culture within organizations.

Štruktúra kurzu

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Module 1: The Power of Listening - More Than Just Hearing

  • 1. What is Active Listening?  
  • 2. The Science of Listening 
  • 3. Trust and Listening 
  • 4. The Listening Advantage 

Module 2: Listening Barriers - Identifying and Overcoming Obstacles

  • 1. Internal Distractions   
  • 2. External Distractions   
  • 3. Cultural and Contextual Differences 
  • 4. Breaking Through Barriers 

Module 3: The Art of Empathetic Listening – Connecting on a Deeper Level

  • 1. Real-World Practice: Empathy Simulation Exercise 
  • 2. Listening with Emotional Intelligence 
  • 3. Mirroring and Validation 
  • 4. The Role of Silence 

Module 4: Active Listening Techniques – Mastering Engagement in Conversations

  • 1. The 3 “R”s of Active Listening 
  • 2. Paraphrasing with Precision 
  • 3. The Power of Strategic Questions 
  • 4. Mastering Body Language 

Module 5: Building Trust Through Listening – Establishing Stronger Connections

  • 1. The Listening-Trust Loop 
  • 2. Trust-Building in Teams 
  • 3. Feedback Through Listening 
  • 4. Building Trust in Virtual Environments 

Module 6: Putting It All Together – Practical Applications and Strategies

  • 1. Daily Listening Habits 
  • 2. Creating a Listening Culture 
  • 3. Resolving Conflicts Through Listening 
  • 4. Measuring Progress 

Predpokladané znalosti

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  • Participants should have a foundational understanding of verbal and written communication. 
  • A willingness to receive feedback and improve interpersonal behavior is essential for gaining the full benefit of the program. 
  • Because the course emphasizes trust-building, collaboration, leadership communication, and psychological safety, participants should have some exposure to workplace, academic, or group environments. 

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pruduktová podpora

+420 731 175 867

edu@edutrainings.cz